Effective Date: April 30, 2024

Loco Hemp - Shipping Policy

Thank you for choosing Loco Hemp.
This Shipping Policy outlines our shipping procedures, rates, and terms for orders placed through our website, located at 586 S Jefferson Ave Suite N, Cookeville, Tennessee 38506.

1. Order Processing:

  • Orders are typically processed and shipped within 1-2 business days after payment confirmation, unless otherwise specified.

2. Shipping Methods and Rates:

  • We offer several shipping options, including standard shipping, expedited shipping, and international shipping.
  • Shipping rates and delivery times vary depending on the selected shipping method, destination, and package weight.
  • Shipping rates will be calculated and displayed at checkout based on your shipping address and selected shipping method.

3. Delivery Times:

  • Delivery times are estimated and may vary depending on factors such as carrier delays, weather conditions, and holidays.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information to track the status of your delivery.

4. International Shipping:

  • We do not offer international shipping.

5. Shipping Restrictions:

  • We currently only ship to addresses within select states within the United States. We do not ship to P.O. boxes or APO/FPO addresses.
  • Certain products may be subject to shipping restrictions or regulations in certain states or countries. It is the responsibility of the customer to ensure compliance with local laws and regulations regarding the importation of our products.
  • States we do not ship to include:
    • Alaska
    • Arizona
    • Arkansas
    • California
    • Colorado
    • Connecticut
    • Delaware
    • Hawaii
    • Idaho
    • Iowa
    • Michigan
    • Minnesota
    • Mississippi
    • Montana
    • Nevada
    • New Hampshire
    • New Mexico
    • North Dakota
    • Oregon
    • Pennsylvania
    • Rhode Island
    • Utah
    • Virginia
    • Washington
    • West Virginia

6. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information to track the status of your delivery. You can also track your order by logging into your account on our website.

7. Shipping Address:

  • It is the responsibility of the customer to provide accurate and complete shipping information at the time of checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Lost or Damaged Shipments:

  • In the event that your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order in a timely manner.

9. Contact Us:

  • If you have any questions or concerns about our Shipping Policy, please contact us at info@locohemp.co

By placing an order with Loco Hemp, you agree to comply with our Shipping Policy and acknowledge that shipping times and delivery dates are estimates only and not guaranteed.

Thank you for choosing Loco Hemp for your shipping needs.